Quality Improvement

Quality Improvement (QI) is a longitudinal program starting PGY-2 of the categorical residency, offering both a didactic and experiential component.

QI Integrated Curriculum

Didactics & Skills
Development

  • Qualitative Analysis
  • Formulating AIM Statements
  • Outcome, Process and Balancing Measures
  • PDSA Cycle Implementation
  • Root Cause Analysis
  • Run Chart Analysis

QI Project Development
& Implementation

Starting during PGY-2, residents learn and apply basic principles of Lean and the Institute for Healthcare Improvement (IHI) Model for Improvement—a coveted skill set amongst leading post-residency employers.  Teaching is delivered via a flipped classroom format using online modules that are then applied to ongoing projects, completed with the assistance of stakeholders.

Here is a sampling of recent QI projects.

  • Improving naltrexone prescription for alcohol use disorder during hospital discharge
  • Creating a workflow by which refill requests from outside pharmacies are reliably addressed
  • Reducing the rate of patient no shows to the Next Day Clinic
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